Privacy Policy

What Are Our Plans for Your Information?

If you wish to place an order for a service you wish to purchase from us using our website or app, we may collect various types of required information. When you make a purchase from our online store via our website or mobile app, we collect the personal information you provide, including your name, mobile number, mailing address, and email address. We will receive, store, and process your data for the purpose of preparing your order on our website or app, and we will retain it for any potential future claims. Typically, we collect personal information such as your title, name, gender, date of birth, email address, mailing address, delivery address (if applicable), contact number, payment method, and other similar data. When you peruse our site, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information about your browser and operating system. We may send you emails about our store, new products, and other updates with your permission.

Third Party Procedure

We may share your information with affiliated companies for the sole purpose of improving our service to you. We may share some of your information with our agents and subcontractors who assist us with data analysis, marketing, and customer service. We may also rely on third parties to help us deliver services to you and to collect payments from you. In general, our third-party service providers will only collect, use, and disclose your information to the extent necessary to provide the services they are contracted to perform. Certain third-party service providers, including payment gateways and other payment transaction processors, have their own privacy policies in regards to the information we are required to provide them for your purchase-related transactions.

Security of Your Personal Data

To protect your personal information, we take reasonable precautions and adhere to industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately. If you provide us with credit card information, it is encrypted using secure socket layer (SSL) technology. Despite the fact that no method of data transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement other generally accepted industry standards. If required by law or if you violate our Terms of Service, we may disclose your personal information. Please visit our Terms and Conditions page for our comprehensive terms of service.

Any changes in the Privacy Policy by Kloud Nine OPC or it's associated brand shall be posted on our website www.doctorachen.com to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the application constitutes user's acceptance of the changes and the amended Policy.

Your Right to Cancel & Modify

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, and if you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, you may contact us at info@doctorachen.com